- Enforcing policies across your bot’s interactions
- Allowing your bot to communicate in multiple languages
- Providing summaries and transcripts of your bot’s conversations
Guides
Select any Agent to learn more about it:Summary Agent
Condenses the conversation into an AI-generated summary and transcript
Personality Agent
Provides your bot with a personality or tone
Policy Agent
Enforces business rules and compliance guidelines across your bot’s interactions
Translator Agent
Allows your bot to communicate in multiple languages
Knowledge Agent
Retrieves information from the bot’s knowledge base
Analytics Agent
Collects, analyzes, and stores data on bot interactions
Vision Agent
Adds image recognition and visual processing capabilities to your bot
HITL Agent
Allows human intervention in the bot’s conversations and decision-making
Order of execution
When your bot has multiple Agents enabled, they execute in the following order:- Summary
- Personality
- Policy
- Translator
- Knowledge
- Vision
- Router
- Analytics
- HITL Agent