Microsoft teams integration for chatbots and AI agents

About this integration

Microsoft Teams is one of our most widely used integrations. By connecting a chatbot to Teams, builders can bring automated workflows and conversations directly into their organization’s primary collaboration tool.

The integration is powered by the Microsoft Bot Framework and Teams API, allowing chatbots to operate in channels, group chats, or one-on-one conversations. Builders will need a Microsoft Azure account and a Teams environment to register and deploy the bot.

With this setup, a Teams chatbot can answer employee questions, send notifications, manage tasks, and integrate with Microsoft 365 tools like Outlook or SharePoint. This makes it an effective way to streamline internal processes and support employees inside Teams.

Key features

• Deploy chatbots directly in Teams
• Send messages in channels and chats
• Automate internal workflows
• Post notifications and alerts
• Integrate with Microsoft 365 tools
• Manage tasks and approvals
• Support one-on-one and group conversations
• Trigger actions from chatbot events

FAQs

How do I connect a chatbot to Microsoft Teams?

‍To connect a chatbot to Microsoft Teams, you create a bot in Azure, link it with the Teams channel in the Bot Framework, and then install it in Teams. Once connected, the chatbot can send and receive messages in Teams.

What do I need before setting up a Teams chatbot?

‍Before setting up a Teams chatbot, you need a Microsoft Azure account, a Teams environment, and permission to add apps in your organization’s Teams.

Can I install a chatbot in both Teams channels and private chats?

‍Yes, a Teams chatbot can be installed in channels, group chats, and one-on-one conversations.

How do I make a chatbot available to everyone in my organization’s Teams?

‍To make a chatbot available to everyone in Teams, you publish it through your organization’s Teams app catalog. Once approved, users can find and install the chatbot from the catalog.

Can a Teams chatbot send notifications or alerts automatically?

‍Yes, a Teams chatbot can send notifications and alerts. Messages can be posted directly into channels, group chats, or private chats when triggered by events or workflows.

How do users sign in or authenticate inside a Teams chatbot?

‍Users sign in to a Teams chatbot using Microsoft’s single sign-on or OAuth. This allows the chatbot to access data from Microsoft 365 apps securely.

Can I limit a Teams chatbot to specific users or groups?

‍Yes, you can limit a Teams chatbot to specific users or groups by controlling app permissions and distribution settings in the Teams admin center.